Complementing Transport for London’s own consultation on changes to regulations for Private Hire Vehicles, over 850 Talk London members participated in a survey to understand their views of the proposed changes.
Fieldwork took place between October and November 2015. Results were shared with TfL’s Taxi & Private Hire Team, TfL’s Customer Research & Insight Team, and the Mayor’s Transport team, in advance of decisions on which proposals to take forward for approval by TfL’s Board. More information on the proposals taken forward can be found here.