Disabled Londoners have been disproportionately impacted by changes to the tax and benefits system and the introduction of Universal Credit (UC) has hit disabled Londoners particularly hard. Cuts to civil society organisations and Local Authority budgets have also reduced support for disabled Londoners.
This research provides an insight into the ecosystem of organisations in London offering support to disability benefit claimants migrating to UC. It adds further evidence to the design and implementation flaws that makes the process of claiming UC for disabled Londoners so difficult. It includes rich evidence, featuring the voices of people supporting disabled Londoners in illustrating the problems with this system.